Frequently asked questions

The core app is free: SMS filtering, scam caller ID, and number lookups. No account required. Nino Pro is an optional upgrade available via in-app purchase.

Nino Pro unlocks unlimited number checks, Nino Talk (AI-powered scam advice), the full check feature, and custom keyword filters for your SMS filter. The free tier covers everything most users need.

Not yet. Nino is currently iOS only. Android is planned but has no release date.

No. The SMS filter runs entirely on your device using Apple's built-in SMS filtering API. Your message content never leaves your phone and is never sent to Nino's servers.

Nino does not collect your name, phone number, Apple ID, or any personally identifiable information. The app uses a random device ID stored in your iPhone's Keychain for usage analytics only.

Nino is built and maintained by Santino Gatmaytan, a Filipino indie developer. The mission is to protect Filipino families from the rising wave of phone scams.

Open the Nino app, tap the search bar, and enter the number. You can also paste a suspicious text message and Nino will extract all numbers in it. Without the app, visit ninoprotect.com/check and enter any Philippine number.

Safe means no reports in the database, not a guarantee, just no known record. Warning means a small number of users flagged it as suspicious. Scam means multiple verified reports confirm fraudulent activity from that number.

Trust your instinct. Safe means no record exists yet, not that the number is safe. You can report it directly from the result screen so the community knows.

Yes. Visit ninoprotect.com/check and enter any Philippine number to see the verdict, threat level, and recent report history in your browser.

Community reports are processed within minutes. Once a number crosses the minimum report threshold it will appear in search results on both the app and the website.

Most numbers come from spamcalls.net, a community-driven spam reporting platform. We also pull from government advisories issued by the NTC, BSP, and PNP Anti-Cybercrime Group whenever those are available. Community reports from Nino users feed in as well. All data is cross-referenced before being published.

Community reports appear within minutes of submission. Government sources are monitored and processed daily by an automated pipeline.

In the Nino app, open any number result and tap Report. On the web, visit ninoprotect.com/report. You can include the scam category, a message snippet, and any additional detail.

Yes. Visit ninoprotect.com/database to search, filter, and browse the full public database by threat level, scam category, and carrier.

It is possible, especially for numbers that have been reassigned. If you believe a number is incorrectly listed, use the Report button and select "Incorrect report." The team reviews disputed entries manually.